Frequently Asked Questions
Get answers to your questions about detectors, services, and treasure hunting
Gold Master offers a comprehensive range of detection equipment including: Long Range Gold Locators (up to 3500m range), 3D Ground Imaging Systems, Ground Penetrating Radar (GPR), Sound System Metal Detectors, Diamond & Gemstone Detectors, Raw Gold Nugget Detectors, Underground Water Detectors, and Multi-System Treasure Detectors. All devices feature German engineering with 5-year warranty.
Our professional detectors can reach depths from 5 meters for small targets up to 50+ meters for large underground voids, caves, and significant treasure deposits. The Titan 1000, for example, can detect up to 120 meters deep for large targets. Detection depth depends on target size, soil composition, and mineralization.
For beginners, we recommend the Gold Stinger X5 or Easy Way Smart. They offer user-friendly interfaces, automatic ground balancing, and excellent depth at an accessible price point. We also provide free training with every purchase to ensure you master your device.
Yes! Our specialized Diamond & Gemstone Detectors use unique ionic and frequency technologies to detect precious stones. The Phoenix Diamond Detector and OKM eXp 7000 are specifically designed for this purpose, detecting the unique electromagnetic signatures of gemstones up to 30 meters deep.
Long-range locator systems detect targets from a distance (up to 3500 meters) and guide you toward them like a compass. 3D Imaging Systems scan the exact area beneath your feet and create detailed underground maps showing target depth, size, and type. Many professional treasure hunters use both: long-range to locate areas of interest, then imaging to pinpoint exact positions.
Gold Master is the ONLY company in the world offering satellite-based ground scanning for treasure detection. Using advanced satellite imagery, thermal analysis, and ground-penetrating radar data, we can analyze your land remotely to identify potential underground anomalies, voids, caves, water sources, and metallic deposits BEFORE you even visit the site.
Our satellite scanning technology achieves 85-95% accuracy for detecting underground anomalies larger than 1 cubic meter. For caves and voids, accuracy exceeds 90%. We provide detailed reports with GPS coordinates, depth estimates, and recommended ground verification methods.
Our satellite analysis can detect: Underground caves and tunnels, Hidden chambers and voids, Water sources and underground rivers, Metallic anomalies (potential treasure sites), Geological formations suggesting ancient civilizations, Thermal signatures indicating buried structures, and Historical site markers invisible to the naked eye.
Simply contact us via WhatsApp or email with your land coordinates (GPS location or Google Maps pin). Our team will analyze the area and provide a quote based on land size. Standard analysis takes 3-5 business days. Express service (24-48 hours) is available for urgent requests.
Yes! Gold Master ships to over 150 countries worldwide. We are the official distributor for the Middle East, Africa, and have authorized dealers across Europe, Asia, and the Americas. Shipping is FREE for orders over $5,000. Standard delivery takes 5-10 business days via DHL/FedEx.
Absolutely. All shipments are fully insured against loss, theft, and damage. We use secure packaging with GPS tracking. You will receive a tracking number immediately after dispatch. If any issue occurs, we replace the product immediately at no additional cost.
Shipping is FREE worldwide for orders over $5,000. For smaller orders: Middle East: $50-100, Africa: $100-150, Europe: $80-120, Americas: $120-180, Asia: $100-150. Exact cost is calculated at checkout based on weight and destination.
All Gold Master products come with a 5-YEAR international warranty covering manufacturing defects, electronic failures, and component malfunctions. This is the longest warranty in the industry. Warranty service is available at our Dubai headquarters or through authorized service centers in your region.
Yes! FREE comprehensive training is included with every purchase. Options include: In-person training at our Dubai center, Video call training with our experts, Detailed video tutorials in Arabic and English, 24/7 WhatsApp support, and Field training sessions upon request. Our goal is to ensure every customer fully masters their equipment.
Contact our support team immediately via WhatsApp. Our technicians will diagnose the issue remotely. If repair is needed, we offer: Free repair if under warranty, Fast-track replacement for major failures, Remote software updates for software issues, Loan device program for extended repairs. Average repair time is 3-5 days.
Historically rich locations include: Ancient trade routes, Old battlefields and military sites, Abandoned settlements, Near ancient wells and water sources, Historical religious sites, Old mining areas, and Coastal regions with shipwreck history. Always obtain proper permits before searching. Our satellite scanning can help identify promising locations.
Laws vary by country. In most regions, you need: Landowner permission, Government permits for archaeological sites, and Proper documentation. Gold Master provides guidance on regulations in your area. We recommend checking local laws before searching. Some countries require sharing finds with the government.
Initial tests include: Magnet test (gold is not magnetic), Acid test kit, Specific gravity measurement, and Visual inspection for hallmarks. For valuable finds, always use certified assay offices. Gold Master offers post-discovery consulting to help you authenticate and value your finds.
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